Arnold also emphasized the importance of transparency and open communication with customers. To this end, Norton is improving its customer service channels, providing clear information and regular updates on project progress and product deliveries. This focus on communication aims to create an environment of mutual trust and lasting loyalty.
On the financial front, the stability brought by TVS Motor Company allows Norton to invest in infrastructure and product development, ensuring that the brand can compete in the global motorcycle market. The new management is determined to leverage this stability to innovate and expand, while maintaining the essence and prestige of Norton.
